Rachel Domingo is a UX Design Director based in New York with nearly 20 years of experience creating impactful, user-centered digital experiences.

Throughout her career, Rachel has worked with leading organizations across Fintech, Talent Management, and EdTech. From designing industry-first innovations at JPMorgan Chase to shaping products for startups and global brands, she’s built a reputation for blending functionality with elegant, accessible solutions. Rachel thrives at the intersection of strategy, creativity, and collaboration, guiding teams and delivering results that make a difference.

Highlights

  • Executive Director, UX Design Lead, JPMorgan Chase: Led design for Real-Time Transfers and Request for Payment, both industry-first products, and a redesign of Stored Cards.

  • Lead Product Designer, Grovo: Redesigned core product features, driving usability and engagement.

  • Freelance Product Designer, Aalto: Designed foundational experiences for a fast-growing real estate startup.

  • Specialized in UX design & strategy, accessibility, high-fidelity prototyping, and cross-functional collaboration.

  • Tools: Figma, Sketch, Adobe Photoshop, Jira.

Services

UX & Product Design
Design Management & Strategy
Creative Direction